Compensation fund

Lumiex is a member of The Financial Commission (FC), an international organization engaged in the resolution of disputes in the financial services industry for the forex market.

FC was established to be a neutral third-party committee to fairly review and resolve complaints. It aims to facilitate a simpler, swifter resolution than through industry regulators and the legal system.

The commission ensures that traders and brokers have their disputes resolved in a quick, efficient, unbiased, and authentic manner, while making sure that all parties walk away with a fair and thorough answer to their concerns. It also provides additional protection for traders by using the compensation fund.

It is noted that the FC is an independent external dispute resolution (EDR) organization.