The Financial Commission is an independent international organization established to provide an external dispute resolution (EDR) service for the financial services industry.
It acts as a neutral third party that reviews and resolves complaints between clients and brokers fairly and efficiently — without lengthy legal proceedings.
This independent oversight adds an extra layer of protection and accountability for Lumiex traders through the Compensation Fund mechanism.
The Financial Commission operates independently of Lumiex and serves as an impartial mediator to protect traders’ interests.
The Compensation Fund functions as an insurance-style safety net for Lumiex clients.
If a dispute ruling by The Financial Commission cannot be honored by Lumiex, the Fund compensates the client according to the Commission’s judgment.
The Fund is held in a segregated bank account, independently monitored, and cannot be used for operations or investment.
The Fund is financed by The Financial Commission via the allocation of 10% of Lumiex’s monthly membership contributions.
This helps keep the Fund liquid and replenished, providing continuous protection regardless of market conditions.
Coverage applies only to clients with valid claims reviewed and approved by The Financial Commission.
It does not cover self-directed trading losses, market volatility, or speculative risk exposure.
It applies only to verified cases where Lumiex is found liable after an impartial investigation.
The Compensation Fund covers judgments issued by The Financial Commission of up to €20,000 per eligible client.
This is one of the most transparent and reliable protection standards in the global brokerage industry.
The partnership between Lumiex and The Financial Commission reinforces a core belief: trust is best protected by independence.
Every client can trade knowing that fair resolution, transparency, and accountability are not optional — they are guaranteed.
